Urban Feedback Survey

By
Jake Taylor
August 4, 2023
1
min read
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Urban Feedback Survey

Survey sent 5 minutes after first enquiry

Urban provides this survey to grow and improve with the purpose of creating a better user experience.

Five minutes after submitting their first enquiry, customers are sent a four question survey asking about their Urban.com.au experience.

If the customer selects YES in the survey the assigned Urban support team member will receive a notification and will reach out to the customer at the earliest opportunity. 

We welcome the feedback of customers to allow us to continuously improve Urban.com.au. Thank you for helping us grow and refine our website!

Urban Communities
Jake Taylor

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“We're seeing Urban outperform other portals by five to one in a week and it's just incredible. It's great when you get a volume of leads and they're qualified.”

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