Customer Success & Business Development Internship

Urban.com.au

For Buyers:

Urban is a premier property portal designed to help buyers find and research newly completed and off-the-plan apartments and townhomes, as well as the team behind the developments.

We offer the largest collection of new apartment and townhome listings, providing transparency and trust to buyers with detailed information on each property, including listings, organisation profiles, editorial content, and videos.

For Industry:

Urban offers both Free and Premium Listing services, allowing project teams to share updates throughout the entire project life cycle, beyond the typical limited period through the ‘retail advertising’ period.

Urban.com.au hosts 2.1 million unique annual visitors in their search for a new property. This focused reach enables development teams to connect with buyers actively looking for new developments rather than just ‘property’ in general.

By capturing and analysing market supply and demand trends, Urban provides valuable insights into product types, buyer preferences, price sensitivities, development strengths and more.

At Urban, we believe that innovation and performance are driven by a team culture based on equality, empowerment, inclusion and respect. Where each team member plays a role in the wider Sales and Marketing plan.

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The Internship

Urban is providing the opportunity for Customer Success & Business Development Internship Intern to join our team for a 12 week program, where the business two business function of the business will allow for specialist skills to be developed, while being able to taste a cross section of digital marketing functions.

2 or 3 Days Per Week for 12 weeks - 8:30am - 5:00pm

What will you be working on?

• Supporting property developers, and project marketers to keep their listings up to date
• Assisting developers and project marketers understanding of Urban audience & services
• Identifying opportunities for Urban to support projects marketing activity
• Relationship management
• Strategic Planning
• Project Management
• CRM Reporting & Benchmarking
• Shadowing Business Development team
• Introduction to roles and team members across the Urban business unit

Interested in applying? Let us know what interests you about the internship via the form here.

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What are the perks of working at Urban?

We support work life balance with incentives like a birthday half-day, professional development time, work anniversary holiday program, regular Friday BBQ’s, and generous maternity leave

Our women in leadership program invites incredible female founders, executives and not for profit leaders into our office to share their insights

Help us solve a real problem in the marketplace, supporting millions of homebuyers to make the biggest investment of their life with confidence

Be involved in our ‘giving back’ program - 1% of our company equity and time are donated to a not for profit foundation

You’ll receive guidance from an experienced strategy team and work directly with our CEO through our mentoring and training programs

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Oh, and one more thing…

At Urban, we believe that innovation and performance are driven by a team culture based on equality, empowerment, inclusion and respect.

If you don’t tick every box on the list above, please still do apply if you’re interested. We welcome and encourage candidates of all backgrounds and identities to apply for the above role if you think you would be a great addition to the Urban team.

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Jake Taylor

Head of Customer Success

Urban.com.au