Terms of Use

By visiting and actively using the Urban website at www.urban.com.au, you agree to the following terms and conditions, which are governed by the laws in the State of Victoria, Australia.

These terms and conditions set out the entire understanding between you and Urban and supersede all prior agreements unless otherwise stated in these terms and conditions.

You accept that these terms have been brought to your attention.

By using CoreLogic Product Data (data supplied by CoreLogic on the Urban website and as defined in CoreLogic’s End User Terms), you confirm that you have read and accepted CoreLogic’s End User Terms for the access and use of the CoreLogic Product Data. These can be located at CoreLogic End User Terms (https://www.corelogic.com.au/legals/terms-conditions)

From time to time, these terms and conditions may be updated to comply with new laws, technologies and changes to Urban’s operations. If these terms and conditions change, the next time you visit the Urban website the fact that the terms have changed will be brought to your attention and by continuing to use the Urban website you will be taken to have agreed to them.

Urban is an information comparison website which publishes property information from publicly available sources.

An Urban company, First Chance Sales Pty Ltd is a real estate sales agent in the State of Victoria and is the sales agent for selected properties in the State of Victoria on the website. In all other jurisdictions, Urban is not a real estate agent or a real estate agency or a real estate agent’s representative.

Although Urban may from time to time be paid to publish information, you should not assume that the publication of information means that Urban is sponsored by any third party including any property developer or vendor to publish the information.

Your access to and use of the Urban website is for your personal use only. No commercial use of the website or the content on the website is permitted without Urban’s express written agreement.

In order to access some of Urban’s products and services, you need to register with Urban by providing Urban with certain information about you which Urban will use to create your account.

You may also be requested to provide secret questions and answers which are only used to help verify your identity and assist in resetting your password, as well as an alternate email address.

It is free to register with Urban but is conditional upon you giving Urban accurate and up to date registration information. Urban may refuse to accept your registration request or terminate your account at its discretion and without notice if the registration information provided by you is inaccurate, incomplete or you use your registration to misuse or disrupt Urban’s services or other Urban registrants in any way.

Your Urban account and any information you provide to Urban either directly or indirectly is subject to Urban’s privacy policy. By entering into these terms and conditions, you agree to the terms of Urban’s privacy policy which you can access from this link: https://www.urban.com.au/privacy

Urban owns all intellectual property rights associated with its website or has permission from the owner to use the intellectual property. You agree not to use any of Urban’s intellectual property without the prior written consent of Urban. If Urban is alleged or found to have infringed any third party’s intellectual property rights, you agree to indemnify Urban for any loss, damage or costs that you may incur including legal costs.

Some parts of the Urban website are open for user contributions, for example in the form of comments on forum posts or by participating in discussions. Your contributions are subject to the following conditions:
(a) they must be in accordance with Urban’s comment guideline(refer https://www.urban.com.au/comment_policy)
(b) they must be your personal work and may not be plagiarised;
(c) they must be on-topic and constructive;
(d) they must not be contributed with the intention of disrupting, causing harm or offending the online communities and other contributors;
(e) you provide Urban with a perpetual, non-exclusive, royalty free, irrevocable, transferable and worldwide licence (including the right to sub-license) to use, adapt, copy, communicate, reproduce, modify, display, exploit, publish, re-distribute, broadcast, transmit, create derivative works from and incorporate in other works, at any time in the future in any form in connection with our operation of our website (including but not limited to promotion or advertising use in the future).
(f) you consent to your contributions being altered, edited or adapted by us for use in connection with our operation of our website including to ensure your contributions do not infringe these Terms. To the extent that you have any moral rights (pursuant to the Copyright Act 1968 (Cth)) in the contributions, by agreeing to these terms and conditions, you provide an irrevocable and unconditional consent in favour of us, our successors, assignees, licensees and any other person authorised by any of them to use, modify or deal with your contributions (whether or not currently in existence) to:

* perform, exhibit, reproduce, adapt and communicate any part of your contributions in any medium and anywhere in the world without attributing you or any other person as an author of or contributor to that commentary;
* do any act or omission that would constitute a derogatory treatment of your contributions;
* make any use of your contributions that may falsely attribute authorship of the contributions to another person;
* delete or adapt or change any of your contributions in any way, including by addition to or subtraction from your contributions; or
combine or compare your contributions with anything else.

(g) you give Urban free of charge permission to use your contributions in any way Urban sees fit, including to delete your contributions.

It is your responsibility that you do not breach any applicable laws or rights when contributing on the Urban website. Your contributions must not:
(a) defame any entity or person;
(b) breach anyone’s intellectual property rights;
(c) breach privacy laws;
(d) breach anti-discrimination laws;
(e) contain content of a marketing, advertising or spam nature;
(f) stalk or harass any person;
(g) encourage illegal activity;
(h) contain coarse language;
(i) include content which contains virus material or the like which may impair the performance of the Urban website or its users.

If you believe that any content posted by other users on the Urban website is in breach of these terms or is unlawful, you agree to promptly contact us and bring it to our attention.


In using the Urban website you must not:
(a) use any device, software, process or means to access, retrieve, scrape, or index or any code or content on the Urban website;
(b) use any device, software, process or means to interfere or attempt to interfere with the proper working on the Urban website;
(c) act to impose a burden or to cause excessive traffic demands through the Urban website or the server that is it on that Urban determines is inappropriate;
(d) use or index any content or data on the Urban website that constructs or populates a database or for the purpose of competing with Urban;
(e) send any means of mass messaging.

You agree that Urban may, without notice, at its discretion, terminate your access to its services on any reasonable ground including but not limited to:
(a) breach of these terms and conditions;
(b) request by law enforcement agencies or authorities;
(c) discontinuation of modifications to Urban’s services;
(d) technical problems or issues;
(e) extended period of account inactivity;
(f) no-payment of any money owing to Urban; and
(g) Urban suspect you have used the website and its services for a fraudulent or illegal purpose.

Urban is not in the business of providing advice or investment opportunities. The content on the Urban website is of a general nature only and does not consider your personal circumstances. It is simply an information comparison website that allows users to see publicly available property information in one convenient location. Any content on the Urban website is provided for your personal use only. It is not intended as advice and should not be taken or relied upon as such. Such content on the Urban website should be verified by independent advice according to your circumstances prior to making any decisions. Urban is not responsible for any content on the Urban website by a person not employed by Urban.

Urban does not warrant that the content on the Urban website is accurate or reliable or that content will be timely or error free. If there are errors or defects, Urban does not warrant that they will be rectified.

In the event that you enter into a contract to purchase any property that was posted or available to view information on the Urban website, you acknowledge that you have not relied on any information, representations or statements found on the Urban website when entering into the contract.

You agree that Urban is not liable for any direct, indirect or consequential costs, losses or damages which arise due to your connection and use of the Urban website under any circumstances.