Parcel Lockers: A High-Value Amenity That Developers Don’t Pay For

Rushika Kumar, Head of Product & Head of Out of Home (OOH) at Australia Post.

Host a Parcel Locker

Install and host a Parcel Locker at no cost to you, providing customers a convenient option to collect, send or return a parcel.

Request to host a Parcel Locker

A better way to collect, send and return parcels

Growth in eCommerce and online shopping means parcels are being delivered like never before.

However, traditional parcel delivery doesn’t fit every situation. Collection during the day, mailroom congestion, access to apartment buildings and limits to leaving parcels in a safe place can cause delays and security issues.

That’s where Parcel Lockers can help.

• Improved delivery security
• Reduced need for mailroom/concierge services
• Suitable for public or exclusive private (residential)¹ access
• We install and maintain Parcel Lockers for free
• Accepts Australia Post and StarTrack parcels²

Where can Parcel Lockers go?

Apartments and residential buildings - Gain a competitive advantage over other buildings and offer improved parcel security, plus the option to service residents only.

Parcel Lockers private (apartment) location requirements

The location should be:

• accessible only to residents
• close to the building’s mailroom to facilitate easy access for delivery operators and residents
• highly visible and safe
• in an area with good 4G mobile network coverage
• on a level and stable surface.

What AusPost provide

AusPost will:

• survey the location
• plan and schedule all activities required to install and activate the Parcel Locker
• cover reasonable site preparation costs
• install the Parcel Lockers at no cost to the host
• service and maintain the lockers at no cost to the host
• produce and distribute marketing materials showing how parcel lockers work.