Driving Transparency to Improve Supply of New Homes to Market in Australia

By
Michael Bird
June 26, 2024
28
min read
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Mike Bird presentation at PropTech & PortalWatch Conference Bangkok 2024, presented by OnlineMarketplaces

Driving Transparency to Improve Supply of New Homes to Market in Australia

"Australia is one of the fastest countries per capita in the world but has been plagued by ongoing quality issues for new apartment developments. These issues have created uncertainty for consumers and have contributed to the ongoing undersupply of new housing. Mike’s presentation outlines the opportunities property portals have to leverage their audience and data to solve important industry challenges while creating a competitive advantage."

- OnlineMarketplaces

Mastering the Bootstrap Journey

Urban.com.au's success story begins with a bold decision to bootstrap. Bird and his partner, George, launched Social Garden 11 years ago, becoming one of Facebook’s first partners in Australia. Their strategy was simple yet effective: generate leads through targeted online marketing and sell them to developers. This approach not only ensured profitability but also allowed them to maintain control over their business.

Innovative Solutions for Industry Challenges

Recognising the risks of relying solely on platforms like Facebook and Google, Bird and his team acquired and transformed a national online marketplace. By leveraging their digital marketing expertise, they created a robust platform that generates high-quality leads and provides developers with actionable insights.

Addressing the Housing Crisis

Australia’s housing market faces significant challenges, including population growth outstripping supply and a lack of consumer trust in developers. Urban.com.au tackles these issues head-on by collecting and integrating unique data sets to inform and improve the development process. Their approach ensures housing is built in the right areas, with the right amenities, and to a high standard.

Empowering Developers and Consumers

Urban.com.au provides developers with the tools to make brand a competitive advantage, offering transparency and accountability. For consumers, the platform reduces information asymmetry, helping them make informed decisions about their investments. Bird emphasises the importance of spotlighting reputable developers while avoiding coverage of those with poor track records.

Looking Ahead

Urban.com.au’s commitment to improving housing quality extends beyond business goals. Using long form story telling and their own detailed data set, they aim to create a more informed and trustworthy experience to find and buy new property. Bird’s insights underscore the potential for property developers and project managers to drive positive change in the industry while achieving commercial success.

Urban Communities
Michael Bird

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Hear from our happy clients

“We're seeing Urban outperform other portals by five to one in a week and it's just incredible. It's great when you get a volume of leads and they're qualified.”

Greg Billings

Director of Residential Projects

Lead follow-up with the selling agents is easy, and the communication between Urban and the agents directly when there's a lead that comes through is fantastic. There's alerts via text, email, through our CRMs so they can't be missed.”

Sonia Fava

Director

”In the last couple of years, Urban has become one of our cornerstone real estate portals in our advisory piece to our developers. What sets Urban apart from other options is quality of the content that's delivered around our project really helps to educate a purchaser.”

Nick Clydsdale

Senior Director

“The flexibility in the campaigns has allowed us to cater to a broad range of different projects that we work on, whether it be the luxury boutique-style downsizer product or the larger scale projects that may have a higher investor or first home buyer component"

Heath Thompson

Director

“Not only the quality of leads that's coming through from them. We're also getting a lot of unique leads from Urban as well, people that are might often be actively in the market through really good content and articles put out by the team.”

Todd Matheson

Director

“They've been able to create a portal and a system that responds the needs that we're having in the industry, and we're finding with projects that we're working with [Urban] on now, the lead quality is infinitely better than what it used to be."

Fil Gacesa

Director

Pontem
“Urban provide constant support. There's always support available from the account manager and the team, and especially from the research teams as well.”

Thomas Panson

Project Sales & Marketing Agent

“The data and the content [Urban] pushes out I think's been really strong and just watching [Urban] over that time, there's been continual improvement.”

Scott Jessop

Head of Sales & Marketing

“The inquiries that we're getting and the leads that we're getting, I can say hand on heart, are transacting a lot sooner than the other inquiry portals that we're getting inquiries from. The quality of the leads that are coming through are a lot better than what people been receiving."

Alex Adams

Head of Sales & Marketing and
Head of New Business